Health and Safety Policy for Tree Surgeons Shortlands
Our health and safety policy sets out the standards that guide every tree surgery task carried out by our team. Whether undertaking pruning, dismantling, crown reduction, stump work, or site clearance, we aim to protect employees, clients, visitors, and the public from harm. As professional tree surgeons in Shortlands, we recognise that arboricultural work can involve heavy equipment, working at height, sharp tools, and changing outdoor conditions. For that reason, safety is built into every stage of planning and delivery.
We are committed to maintaining a safe and controlled working environment through clear procedures, competent supervision, and regular review. Each tree surgeon is expected to follow safe systems of work, use equipment correctly, and remain alert to hazards that may arise on site. This policy applies to all staff, contractors, and anyone supporting our operations. Our objective is simple: to complete each job efficiently while reducing risk as far as reasonably practicable.
In line with this commitment, we provide training, suitable protective equipment, and the right tools for the job. We also require a risk-aware approach from every member of the team. Tree work often changes quickly, especially when weather, tree condition, or access limitations affect the operation. A flexible but disciplined safety culture helps our arborists respond properly without compromising standards.
Core Safety Principles
Our tree surgery safety policy is based on prevention, preparation, and supervision. Before any work begins, a site assessment is carried out to identify hazards such as unstable trees, overhead lines, poor ground conditions, public access, traffic, livestock, or concealed obstacles. The assessment informs the method of work, equipment selection, and emergency arrangements. No task proceeds until the team understands the risks and control measures in place.
We expect all personnel to wear appropriate PPE, including helmets, eye protection, gloves, hearing protection, chainsaw-resistant clothing where required, and safety footwear. Equipment is checked before use and maintained in good condition. Damaged tools are removed from service immediately. Only trained and authorised operatives may use chainsaws, climbing systems, chippers, stump grinders, or other specialist machinery.
Communication is essential throughout every operation. Team members use clear instructions, agreed signals, and defined exclusion zones to reduce the chance of accidents. When trees are being felled or sections lowered, the area below and around the work zone is controlled carefully.
Members of the public are never allowed to enter hazardous areas while work is taking place.
Working Practices for Safe Tree Surgery
Our procedures for Shortlands tree surgeons cover the full range of arboricultural activities. For climbing work, anchor points, ropes, harnesses, and cutting tools are selected with care and inspected before use. Climbers are trained to maintain three points of contact where relevant and to avoid unnecessary movement while in the canopy. Ground staff support operations by managing ropes, monitoring conditions, and keeping the work area orderly.
For machinery-based work, we follow strict controls around starting, operating, cleaning, and transporting equipment. Chippers and stump grinders are used only by competent operators and positioned to minimise exposure to flying debris, noise, and moving parts. Fuel is stored and handled responsibly to reduce fire and spill risks. All staff are briefed on safe manual handling techniques to avoid strains and injuries when lifting timber, tools, or waste material.
We pay close attention to weather, as wind, rain, ice, and poor visibility can increase risk significantly. If conditions become unsafe, work is paused or postponed.
This commitment protects our crews and supports higher-quality results. We also adapt our methods to suit tree species, decay levels, access constraints, and the presence of nearby property or pedestrians.
Training, Reporting, and Emergency Response
Training is a fundamental part of our health and safety approach. New team members receive induction on site behaviour, hazard recognition, emergency procedures, and the correct use of equipment. Ongoing refresher training helps maintain competence and ensures that best practice remains consistent. Supervisors are responsible for monitoring standards and intervening when unsafe behaviour is identified.
All accidents, incidents, near misses, and equipment defects are recorded and reviewed so that lessons can be learned. We encourage prompt reporting because early action can prevent future harm. If an emergency occurs, the team follows a structured response plan that may include first aid, area isolation, emergency services, and contact with relevant site representatives. First aid kits and communication devices are kept available during operations.
Our policy is reviewed regularly to ensure it remains effective and up to date.
We take into account changes in working practices, equipment, legislation, and operational experience. This ongoing review supports safer decision-making and helps us uphold a consistent standard across all tree surgery projects.
Responsibility and Commitment
Tree surgery safety is a shared responsibility. Management must provide the resources, training, and oversight needed to work safely. Employees must follow instructions, report hazards, and look out for one another. Clients and site occupants are also asked to cooperate with access restrictions and safety notices so that work can proceed without unnecessary risk.
We believe that professionalism and safety go hand in hand. A careful approach not only protects people but also preserves the quality of the service we deliver. By embedding safety into planning, execution, and review, our arborists aim to complete every project responsibly and to the highest practical standard.
Our policy reflects a long-term commitment to safe, reliable, and well-managed tree care. Whether the task involves routine maintenance or complex tree removal, our tree surgeons apply the same disciplined approach: assess, control, communicate, and review. This method supports a secure working environment and reinforces trust in the work we carry out.